We’ve got your back, 24/7

No one likes complicated support. That’s why we keep things simple: if you’re using Pinpoint, you’ve got us in your corner, day and night.

Whether it’s help with installation, device health, or something unexpected at sea,
we’re here to make sure your system stays shipshape.

24/7
Monitoring

Think of it like having a watchtower that never sleeps.

Our Vessel Monitoring Systems don’t just sit there quietly, we keep an eye on them, all day, every day.

  • Always connected: We track battery levels, temperature, solar input, and communication health.

  • Proactive alerts: If something looks off, chances are we’ll spot it before you do.

  • Human follow-up: Our support crew will reach out if your system flags an issue, so you’re never left wondering.

A bearded man in a hat and orange life jacket standing on a dock with a large fishing boat in the background.

Contact us

If it’s urgent, or you’d just rather talk to a real person, we’re here.