Privacy Policy — Nexus Mobile

Effective date: 21/07/2026

Pinpoint Earth ("we", "us", "our") operates Nexus Mobile (the "App"), a mobile application used by fisheries inspectors, skippers, and vessel/fleet managers to connect with and manage Nexus-compatible vessel monitoring hardware. This Privacy Policy explains what information we collect through the App, how we use it, and how we protect it.

By using Nexus Mobile, you agree to the collection and use of information as described in this policy.

Information We Collect

To provide the App's functionality, we collect and process the following categories of information:

  • Account information: your Nexus Account login credentials and associated profile details, used to authenticate you and determine your access permissions.

  • Device and connection data: information required to discover, pair with, and communicate with Bluetooth-enabled vessel monitoring units, including device identifiers and connection status.

  • Vessel and location data: position, tracking, and operational data transmitted by connected vessel monitoring units, along with device GPS location where used to support map and navigation features.

  • App diagnostics: technical logs used to identify and resolve issues (such as connection errors), retained only for a short period and automatically deleted on a rolling basis.

We do not require or request any information beyond what is necessary to provide the App's core functionality.

How We Use Your Information

We use the information we collect solely to:

  • Authenticate your access to Nexus Mobile and your organisation's Nexus environment

  • Establish and maintain connections with your vessel monitoring hardware

  • Display vessel positions, status, and related operational data within the App

  • Deliver firmware updates to connected devices

  • Diagnose and resolve technical issues

  • Maintain and improve the security and reliability of the App

Vessel Data Confidentiality

We treat vessel and inspection-related data with particular care. This information is used exclusively to provide the App's core services to you and your organisation. It is never sold, and we do not provide access to it to any third party for their own purposes. Vessel data is protected using industry-standard security practices, including encrypted transmission and access controls limiting who within our organisation can view it, and only where necessary to operate or support the service.

Data Sharing

We do not sell your personal information or vessel data. We do not share your information with third parties for their marketing or advertising purposes.

We may share information only in these limited circumstances:

  • With service providers who support our infrastructure (such as cloud hosting), solely to the extent necessary to operate the App, and bound by confidentiality obligations

  • Where required by law, regulation, or a valid legal process

  • With your explicit consent

Data Retention

We retain your information only for as long as necessary to provide the App's services or as required by law or regulatory obligation. Technical diagnostic logs are automatically deleted after a short, fixed period. You may request deletion of your account and associated data at any time (see "Your Rights" below).

Data Security

We take the security of your information seriously and apply industry-standard safeguards, including encrypted data transmission, access controls, and regular security review of our systems. While no system can be guaranteed completely secure, we are committed to protecting your information and vessel data to a high standard, and to responding promptly to any identified risk.

Your Rights

Under the New Zealand Privacy Act 2020 (and equivalent protections if you are located elsewhere), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your account and associated data

  • Ask questions about how your information is used

To exercise any of these rights, contact us using the details below.

Children's Privacy

Nexus Mobile is a professional tool intended for use by fisheries inspectors and authorised personnel. It is not directed at, and we do not knowingly collect information from, children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Effective date" above when changes are made. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Phone: +64 03 2655075
Email:
info@pinpoint.earth

PInpoint Earth Limited
93 Beatty Street,
Nelson 7011,
New Zealand